Excellent customer service. I had 2 tires for mounting and balance. They made sure that i left their premise satisfied with the work they've done. I can definitely recommend
-M.B. β Los Angeles, CA (5-Star)
An honest shop is always hard to find. I been to many and always open to try new ones but this one will be our to go shop from now on when it comes to tires or repairs. They don't take advantage of you which is a big plus. They are big on customer service. Chelsea and Sal are great. Totally would recommend them to anyone especially the girls. You know how it is.
-Sphia S. β Irvine, CA (5-star)
I am sitting in my car just having left Capital Tire Center as I feel compelled to write this review. I was on my way to the Audi dealership in Santa Ana to pick up my Q7 and I came across this little "GREEN" gem. The dealership had quoted me $900.00 for 2 rear brakes and roters so I figured that I should get a second quote. Upon entering I was greeted by a very friendly Jose and Frank. I expressed my concern and also stated that I would like to purchase a couple of "used" tires for the time being until I could purchase four new high performance tires which would run me $1500.00 if purchased through the Audi dealership (CAPITAL TIRE CENTER QUOTED ME $1040.00 FOR THE SAME EXACT SIZE AND BRAND OF TIRES). They quickly reassured me that they could meet my needs. They inspected my car and called me over to show me the condition of my existing roters, They advised that they could try and save them by slightly sanding them however they may need to be replaced depending on the outcome for safety purposes. I agreed to the work and let them know that they are ok to replace them if they could not be saved. I was advised that the job itself would take about 1.5 hours and was then handed the keys to their loaner vehicle so that I could go and grab a bite to eat while I wait. Upon my return they had rotated my tires and installed the 2 used (with 80%) life. They slightly sanded my roters making sure not to go beyond the safety threshold so that I wouldn't need to spend any unnecessary money and installed the 2 new break pads with sensors all for just under $360.00. I am so thankful for having come across this tire shop. I was explaining to the owner Diana that I was a bit skeptical in the beginning because I've dealt with many shops in the past who have overcharged me simply for being a woman. She expressed that this is exactly what her establishment avoids. Being that Capital Tire Center is woman owned she enforces equal treatment across the board. Capital Tire Center has exceeded my expectations and they have gained a loyal customer. I would highly recommend this establishment to anyone in need of new or used tires including maintenance on their vehicles. Their prices are extremely competitive, the work is outstanding in quality and the staff and management are professional, helpful and honest. What more can a gal ask for?!
-Yenny P. β Whittier, CA (5-Star)
I wanted to share my wonderful experience today. I was impressed with the service! Great prices! On name brand tires, beats costco, american tire depot, and pep boys prices!! Friendly staff and they are eco friendly!! Wow!! Impressed!
-Karen Miranda(5-Star Google review)